Discussion:
Agency -- a clarification on agents, actors, and actants
Ken Friedman
2005-11-09 03:46:16 UTC
Permalink
Dear Kjetil,

Your note caught my eye. Without responding to the full thread, I do
want to address the specific issue you raise, the issue of agency.
(As you suspect, this issue has been discussed on this list and in
related lists.)

Non-human actors in actor networks are not agents and they do not
possess agency. Bruno Latour describes actor networks, and he
describes non-human actors. He does not describe non-human agents.
There is an important difference.

An agent is "a person who acts. In philosophical usage it is not
implied that the action is on someone else's behalf" (Mautner 1996:
7). This second sentence covers an important qualification: an agent
in this sense is a person who acts on his or her own behalf, rather
than as the instrument of another's will. Agency is the property of
an agent.

An agent may be an "actant" (Akrich and Latour 1992: 259), but not
all actants are agents.

An agent is endowed with will and understanding. The quality of
agency involves will, and agent causation means both the power to act
(and to cause) AND the power NOT to act or to cause. This is also
connected to the quality of will. (See, f.ex., Rowe 1995: 13).

Artifacts lack this power.

Artifacts are the instruments of their creators. They do not
understand what they are doing in the sense of conscious
comprehension of their role in the actor networks of which they are
part. They lack the will or freedom NOT to act or cause.

Latour writes in a provocative and entertaining way that seems to
blur the notion of agency into the notion that you describe using the
term "actant." Nevertheless, not even Latour seems to claim that
"actants" are agents possessing agency in the sense that agents
possess will and understanding. In defining the notion of an actant,
Latour and Akrich (1992: 259) shade the case by describing an actor
as an "actant endowed with a character (usually anthropomorphic)."
They use the term "endowed" in an ambiguous way: it suggests without
explicitly describing an attribute the actant possesses in its own
right OR it designate an attribute bestowed by the will of another.
The term anthropomorphic, on the other hand, clearly indicates
something that RESEMBLES a human being without being one.

Attributing agency to artifacts may be useful as a thought experiment
or a metaphor. The sign, "the groom is on strike!" (Latour 1992: 227)
does not describe the purposeful behavior of an agent. It recasts the
malfunctioning of an artifact in comical metaphoric terms by
comparing a malfunctioning artifact to a human being taking
purposeful action. No artifact that exists today acts with willful,
conscious purpose. Artifacts are the instruments of their human
creators.

Manufactured artifacts cannot possess agency unless we redefine the
term "agency" to exclude precisely the qualities of will and
understanding that define agency as we now use the term.

Yours,

Ken


References

Akrich, Madeleine and Bruno Latour. 1992. "A Summary of a Convenient
Vocabulary for the Semiotics of Human and Nonhuman Assemblies."
Shaping Technology / Building Society. Studies in Sociotechnical
Change. Wiebe E. Bijker and John Law, Eds. Cambridge, Massachusetts:
MIT Press, 259-264.

Latour, Bruno. 1992. "Where are the Missing Masses. The Sociology of
a Few Mundane Artifacts." Shaping Technology / Building Society.
Studies in Sociotechnical Change. Wiebe E. Bijker and John Law, Eds.
Cambridge, Massachusetts: MIT Press, 225-258.

Rowe, William L. 1995. The Cambridge Dictionary of Philosophy. Robert
Audi, editor. Cambridge: Cambridge University Press.

Mautner, Thomas. 1996. A Dictionary of Philosophy. Oxford: Blackwell.


Kjetil Fallan wrote:

"Please excuse me if this should be old news to the list, but since
no-one else has made mention of it hitherto in this thread, I thought
I'd offer a non-designer point of view:

"Nonhuman agency has been discussed in the field of Science,
Technology and Society studies (STS) since the late 1980s. The
seminal text in this respect is

"Bruno Latour (under the pseudonym Jim Johnson), Mixing Humans and
Nonhumans Together: The Sociology of a Door-Closerin Social Problems
Vol. 35, No. 3, June 1988, p 298-310
Latour here demonstrates how nonhuman entities become actants through
their design: certain tasks have been delegated to them, and
performing these tasks (or not performing them, or performing them
badly) make the nonhumans actants inhabit the given actor network on
a par with human actants. To stick with Latour's case: this line of
thought is what makes the sign put up on a door, informing about a
dysfunctional door-closer, far more appropriate than the author (of
the sign, not the article) might have intended: 'THE GROOM IS ON
STRIKE!'

"Thinking of nonhumans as actants on a par with human actants poses
challenges to many forms of design studies, but I find it a fresh and
rewarding perspective to keep in mind when analyzing design
processes, products and their meanings in the writing of a cultural
history of design. Historians tend to get seduced by the agency of
('great') human actors, loosing sight of the other inhabitants of the
actor network. This is where Latour's insistence on the agency of
nonhumans can function as a corrective."
--
Ken Friedman
Professor of Leadership and Strategic Design
Institute for Communication, Culture, and Language
Norwegian School of Management

Design Research Center
Denmark's Design School

email: ***@bi.no
Kjetil Fallan
2005-11-09 12:28:41 UTC
Permalink
<html>
<body>
<br>
Dear Ken<br><br>
Your semantic demarcation regarding Latour's use of the terms
agency/agent/actant/actor is important and interesting, and is in line
with much of the criticism Latour has met - also within the STS
community. Many a scholar has had a hard time accepting the way he seeks
to give nonhumans a voice. Margaret C. Jacob, for instance, has described
Latour's strategy of letting artefacts &quot;speak&quot; for themselves -
referring especially to the ending of Latour's <i>Aramis, or The Love of
Technology</i> - as an exercise in &quot;self-indulging pantheism&quot;.
(Jacob, 1999: 106)<br>
You write that &quot;Manufactured artifacts cannot possess agency unless
we redefine the term &quot;agency&quot; to exclude precisely the
qualities of will and understanding that define agency as we now use the
term.&quot; An attempt to overcome or sidestep this predicament has been
presented by Brown and Capdevila, who - concurring that will is a
prerequisite for being an agent/actor - have suggested to introduce
&quot;a novel way of reading will, one which is entirely devoid of
subjective intentions or desires.&quot; (Brown and Capdevila, 1999: 40) I
am not really sure if this solves any problems or puts you and other
Latour critics at ease, though. In any case, I do not feel up for the
task of engaging in a profound discussions on the
linguistic/philosophical aspects of this problem.<br>
In his latest book, Latour defines an actor as someone/something which
&quot;is <i>made to</i> act by many others... An 'actor'... is not the
source of an action but the moving target of a vast array of entities
swarming toward it.&quot; (2005: 46). The actions/tasks performed by
human actors have often been delegated to them by others, just as
actions/tasks performed by nonhuman actors have often been delegated to
them by e.g. designers. As I understand it, this is another take on his
attempt to dismantle what he sees as an artificial divide between the
human and the nonhuman, the &quot;social&quot; and the
&quot;technological&quot;/&quot;natural&quot;. In other words: the
supposed intentional will guiding the actions of human actants is no more
evident and unproblematic than in the case of nonhuman actants.<br>
You write that Latour &quot;does not describe non-human agents... Agency
is the property of an agent... not even Latour seems to claim that
&quot;actants&quot; are agents possessing agency in the sense that agents
possess will and understanding.&quot;<br>
As you also point out, Latour (and Akrich) do not present any
scrutinizing analysis of the relation between intentional will and their
notion of (nonhuman) actants,&nbsp; but Latour <i>does</i> assert that
&quot;objects too have agency&quot; (2005: 63) I suspect that his lack of
concern for the aspect of intentional will stems from his/their
maintaining that &quot;a machine can be studied no more than a human,
because what the analyst is faced with are assemblies of human and
nonhuman actants where the competences and performances are
distributed.&quot; (Akrich &amp; Latour, 1992: 259) To Latour it is in
fact the very &quot;apparent <i>incommensurability</i> of [objects']
modes of action with traditionally conceived social ties&quot; which make
nonhuman actants so important - their actions are intermittent but
crucial in understanding social connections: &quot;any course of action
will rarely consist of human-to-human connections... or of object-object
connections, but will probably zigzag from one to the other.&quot;
(Latour, 2005: 74-75). His interest in action is thus focused on studying
settings which includes different actants of different kinds. Action is
seen as something which takes place in the relations between these
different actants, and this view might explain why the quality of
intentionality/will seems subordinate to Latour.<br>
I do not wish to take on the role as Latour's advocate, nor to profess
the infallibility or universality of his theories, but I do maintain that
many aspects of them may make for new and interesting perspectives on
design studies.<br><br>
References:<br><br>
Bruno Latour, <i>Aramis, or The Love of Technology</i> (Cambridge, Mass.:
Harvard University Press, 1996)<br><br>
Margaret C. Jacob, &quot;Science Studies after Social Construction - The
Turn toward the Comparative and the Global&quot; in Victoria E. Bonnell
and Lynn Hunt (eds.), <i>Beyond the Cultural Turn - New Directions in the
Study of Society and Culture</i> (Berkeley: University of California
Press, 1999) p 95-120<br><br>
Steven D. Brown and Rose Capdevila, &quot;Perpetuum mobile: substance,
force and the sociology of translation&quot; in John Law and John Hassard
(eds.), <i>Actor Network Theory and After</i> (Oxford: Blackwell, 1999) p
26-50<br><br>
Bruno Latour, <i>Reassembling the Social - An Introduction to
Actor-Network Theory</i> (Oxford: Oxford University Press,
2005)<br><br>
Madeleine Akrich and Bruno Latour, &quot;A Summary of a Convenient
Vocabulary for the Semiotics of Human and Nonhuman Assemblies&quot; in
Wiebe E. Bijker and John Law, (eds.), <i>Shaping Technology / Building
Society. Studies in Sociotechnical Change</i> (Cambridge, Mass.: MIT
Press, 1992) p 259-264<br><br>
Regards<br>
<x-sigsep><p></x-sigsep>
<font size=4><b>Kjetil Fallan<br>
</b></font>Research Fellow &amp; Doctoral Candidate<br><br>
Dept. of Architectural Design, Form and Colour Studies<br>
Faculty of Architecture and Fine Art<br>
Norwegian University of Science and Technology (NTNU)<br><br>
N-7491 Trondheim, Norway<br><br>
<a href="mailto:***@ntnu.no">***@ntnu.no</a><br><br>
+47 73595023 (office)<br>
+47 90937874 (mobile) </body>
</html>
Terence Love
2005-11-09 13:21:00 UTC
Permalink
Dear Carl, Ken and others,

I'm with Ken on the agency issue. It requires some serious redefinition to take a concept that was developed and intended to distinguish humans from objects and then make it a property of objects.

I think it is helpful to distinguish between

1. Items in the objective 'real' world
2. Items in humans' subjective worlds
3. Items in theory worlds

The broad indications are that these can be regarded as incommensurate. That is, for example, what goes on in peoples heads can't prove that things are so in the real world. Ditto what goes on in people's heads can't be proven by theory. Perhaps more difficult is that theory can't be proven by looking at events in the real world. The incomensurability appears true for all six relations. This is described by Popper in some work in the mid 70s if I remember right.

Extrapolating from this, descriptions of concepts in actor-network theory, activity-theory as all other theories are structured definitions of concepts whose characteristics are chosen primarlily for the making of elegant theory models. In for example, activity theory (as I understand it) there is a three way symmetry available in the entity-relationships structures in the theory world if objects are given similar properties to humans. The benefits are access to insights about influence processes that are not usually perceived when situaitons are viewed through the lenses of more traditional theories.
The choice of allocating, in the theory world, the property of agency to a theoretical represenation of an object or context is shaped by convenience and the opportunity to disturb our reified mental models. It does not mean that it is true in the real or subjective worlds or that there is any justification for arguing that real world objects (or contexts) have agency - only that if we pretend they might have then we get some useful insights and a model that is easier to develop routine ways of processing data.

Best wishes,
Terry

-----Original Message-----
From: Kjetil Fallan
Sent: 9/11/2005 8:28 PM
To: PHD-***@JISCMAIL.AC.UK
Subject: Re: Agency -- a clarification on agents, actors, and actants



Dear Ken

Your semantic demarcation regarding Latour's use of the terms agency/agent/actant/actor is important and interesting, and is in line with much of the criticism Latour has met - also within the STS community. Many a scholar has had a hard time accepting the way he seeks to give nonhumans a voice. Margaret C. Jacob, for instance, has described Latour's strategy of letting artefacts "speak" for themselves - referring especially to the ending of Latour's Aramis, or The Love of Technology - as an exercise in "self-indulging pantheism". (Jacob, 1999: 106)
You write that "Manufactured artifacts cannot possess agency unless we redefine the term "agency" to exclude precisely the qualities of will and understanding that define agency as we now use the term." An attempt to overcome or sidestep this predicament has been presented by Brown and Capdevila, who - concurring that will is a prerequisite for being an agent/actor - have suggested to introduce "a novel way of reading will, one which is entirely devoid of subjective intentions or desires." (Brown and Capdevila, 1999: 40) I am not really sure if this solves any problems or puts you and other Latour critics at ease, though. In any case, I do not feel up for the task of engaging in a profound discussions on the linguistic/philosophical aspects of this problem.
In his latest book, Latour defines an actor as someone/something which "is made to act by many others... An 'actor'... is not the source of an action but the moving target of a vast array of entities swarming toward it." (2005: 46). The actions/tasks performed by human actors have often been delegated to them by others, just as actions/tasks performed by nonhuman actors have often been delegated to them by e.g. designers. As I understand it, this is another take on his attempt to dismantle what he sees as an artificial divide between the human and the nonhuman, the "social" and the "technological"/"natural". In other words: the supposed intentional will guiding the actions of human actants is no more evident and unproblematic than in the case of nonhuman actants.
You write that Latour "does not describe non-human agents... Agency is the property of an agent... not even Latour seems to claim that "actants" are agents possessing agency in the sense that agents possess will and understanding."
As you also point out, Latour (and Akrich) do not present any scrutinizing analysis of the relation between intentional will and their notion of (nonhuman) actants, but Latour does assert that "objects too have agency" (2005: 63) I suspect that his lack of concern for the aspect of intentional will stems from his/their maintaining that "a machine can be studied no more than a human, because what the analyst is faced with are assemblies of human and nonhuman actants where the competences and performances are distributed." (Akrich & Latour, 1992: 259) To Latour it is in fact the very "apparent incommensurability of [objects'] modes of action with traditionally conceived social ties" which make nonhuman actants so important - their actions are intermittent but crucial in understanding social connections: "any course of action will rarely consist of human-to-human connections... or of object-object connections, but will probably zigzag from one to the other." (Latour, 2005: 74-75). His interest in action is thus focused on studying settings which includes different actants of different kinds. Action is seen as something which takes place in the relations between these different actants, and this view might explain why the quality of intentionality/will seems subordinate to Latour.
I do not wish to take on the role as Latour's advocate, nor to profess the infallibility or universality of his theories, but I do maintain that many aspects of them may make for new and interesting perspectives on design studies.

References:

Bruno Latour, Aramis, or The Love of Technology (Cambridge, Mass.: Harvard University Press, 1996)

Margaret C. Jacob, "Science Studies after Social Construction - The Turn toward the Comparative and the Global" in Victoria E. Bonnell and Lynn Hunt (eds.), Beyond the Cultural Turn - New Directions in the Study of Society and Culture (Berkeley: University of California Press, 1999) p 95-120

Steven D. Brown and Rose Capdevila, "Perpetuum mobile: substance, force and the sociology of translation" in John Law and John Hassard (eds.), Actor Network Theory and After (Oxford: Blackwell, 1999) p 26-50

Bruno Latour, Reassembling the Social - An Introduction to Actor-Network Theory (Oxford: Oxford University Press, 2005)

Madeleine Akrich and Bruno Latour, "A Summary of a Convenient Vocabulary for the Semiotics of Human and Nonhuman Assemblies" in Wiebe E. Bijker and John Law, (eds.), Shaping Technology / Building Society. Studies in Sociotechnical Change (Cambridge, Mass.: MIT Press, 1992) p 259-264

Regards

Kjetil Fallan
Research Fellow & Doctoral Candidate

Dept. of Architectural Design, Form and Colour Studies
Faculty of Architecture and Fine Art
Norwegian University of Science and Technology (NTNU)

N-7491 Trondheim, Norway

***@ntnu.no

+47 73595023 (office)
+47 90937874 (mobile)
Filippo A. Salustri
2005-11-11 17:43:23 UTC
Permalink
Hi all,

There's been some really interesting discussion about this whole agency
thing. But it's hard for someone like me to fully grasp the arguments.

So maybe all this is going to seem naive, but that's never stopped me
before!

Anyways, it seems the matter is really in coming up with a set of
definitions that we can all agree to, for the terms 'act', 'action',
'agent', and 'actor'. It would be important to keep the definitions as
crisp as possible so that we don't confuse each other with ambiguity.

If one accepts this (as I do - not to say I'm right, of course), then
could we not say:
to act: to bring about change in a situation
an actor: an entity that acts
an action: the thing done by an actor to bring about change in a situation.
an agent: an entity that can act on itself.

That last one deserves comment. For example: I am an agent. When I
become hungry, I change myself by establishing as a priority the getting
of food.

At this level, the 'I', above, is roughly equivalent to a reconfigurable
robot, which can alter its physical structure to respond to specifics in
its situation.

What makes me (perhaps only slightly) more advanced than a
reconfigurable robot is (a) the complexity of the tasks I can handle and
reasoning I can do to towards those ends, and (b) things like intention,
free will, etc. that I haven't the words yet to express to my own
satisfaction but that would appear to be unique to humans.

So humans are a subset of agents, which are a subset of actors.

The reason why I like this approach is that it accounts for *some*
properties of a whole bunch of entities (people, reconfigurable robots,
"software agents", etc) while still distinguishing humans in an
open-ended kind of way. This means we can at least do some reasoning
about matters of agency, activity, etc. while we wait for a better
understanding of human uniqueness.

...anyways, this works for me.

Finally, with regards to Ken's message describing a the notion that
agents are human. I would ask about situations in which a person might
not be sure if the 'other' entity with which the person is interacting
is human or not. It might, in certain restrictive situations, appear to
be a human, and even seem like an agent, but might not be. I guess an
obvious, though hypothetical, example might be the Turing Test.

The human would be in a 'context' of not knowing one way or the other,
whereas some other person with a different context might indeed know.
Surely, a proper 'theory' of this sort of thing should account for these
situations, should they not?

Naively yours,
Fil
Post by Terence Love
Dear Carl, Ken and others,
I'm with Ken on the agency issue. It requires some serious redefinition to take a concept that was developed and intended to distinguish humans from objects and then make it a property of objects.
I think it is helpful to distinguish between
1. Items in the objective 'real' world
2. Items in humans' subjective worlds
3. Items in theory worlds
The broad indications are that these can be regarded as incommensurate. That is, for example, what goes on in peoples heads can't prove that things are so in the real world. Ditto what goes on in people's heads can't be proven by theory. Perhaps more difficult is that theory can't be proven by looking at events in the real world. The incomensurability appears true for all six relations. This is described by Popper in some work in the mid 70s if I remember right.
Extrapolating from this, descriptions of concepts in actor-network theory, activity-theory as all other theories are structured definitions of concepts whose characteristics are chosen primarlily for the making of elegant theory models. In for example, activity theory (as I understand it) there is a three way symmetry available in the entity-relationships structures in the theory world if objects are given similar properties to humans. The benefits are access to insights about influence processes that are not usually perceived when situaitons are viewed through the lenses of more traditional theories.
The choice of allocating, in the theory world, the property of agency to a theoretical represenation of an object or context is shaped by convenience and the opportunity to disturb our reified mental models. It does not mean that it is true in the real or subjective worlds or that there is any justification for arguing that real world objects (or contexts) have agency - only that if we pretend they might have then we get some useful insights and a model that is easier to develop routine ways of processing data.
Best wishes,
Terry
-----Original Message-----
From: Kjetil Fallan
Sent: 9/11/2005 8:28 PM
Subject: Re: Agency -- a clarification on agents, actors, and actants
Dear Ken
Your semantic demarcation regarding Latour's use of the terms agency/agent/actant/actor is important and interesting, and is in line with much of the criticism Latour has met - also within the STS community. Many a scholar has had a hard time accepting the way he seeks to give nonhumans a voice. Margaret C. Jacob, for instance, has described Latour's strategy of letting artefacts "speak" for themselves - referring especially to the ending of Latour's Aramis, or The Love of Technology - as an exercise in "self-indulging pantheism". (Jacob, 1999: 106)
You write that "Manufactured artifacts cannot possess agency unless we redefine the term "agency" to exclude precisely the qualities of will and understanding that define agency as we now use the term." An attempt to overcome or sidestep this predicament has been presented by Brown and Capdevila, who - concurring that will is a prerequisite for being an agent/actor - have suggested to introduce "a novel way of reading will, one which is entirely devoid of subjective intentions or desires." (Brown and Capdevila, 1999: 40) I am not really sure if this solves any problems or puts you and other Latour critics at ease, though. In any case, I do not feel up for the task of engaging in a profound discussions on the linguistic/philosophical aspects of this problem.
In his latest book, Latour defines an actor as someone/something which "is made to act by many others... An 'actor'... is not the source of an action but the moving target of a vast array of entities swarming toward it." (2005: 46). The actions/tasks performed by human actors have often been delegated to them by others, just as actions/tasks performed by nonhuman actors have often been delegated to them by e.g. designers. As I understand it, this is another take on his attempt to dismantle what he sees as an artificial divide between the human and the nonhuman, the "social" and the "technological"/"natural". In other words: the supposed intentional will guiding the actions of human actants is no more evident and unproblematic than in the case of nonhuman actants.
You write that Latour "does not describe non-human agents... Agency is the property of an agent... not even Latour seems to claim that "actants" are agents possessing agency in the sense that agents possess will and understanding."
As you also point out, Latour (and Akrich) do not present any scrutinizing analysis of the relation between intentional will and their notion of (nonhuman) actants, but Latour does assert that "objects too have agency" (2005: 63) I suspect that his lack of concern for the aspect of intentional will stems from his/their maintaining that "a machine can be studied no more than a human, because what the analyst is faced with are assemblies of human and nonhuman actants where the competences and performances are distributed." (Akrich & Latour, 1992: 259) To Latour it is in fact the very "apparent incommensurability of [objects'] modes of action with traditionally conceived social ties" which make nonhuman actants so important - their actions are intermittent but crucial in understanding social connections: "any course of action will rarely consist of human-to-human connections... or of obj
ect-object connections, but will probably zigzag from one to the other." (Latour, 2005: 74
-75). His interest in action is thus focused on studying settings which includes different actants of different kinds. Action is seen as something which takes place in the relations between these different actants, and this view might explain why the quality of intentionality/will seems subordinate to Latour.
Post by Terence Love
I do not wish to take on the role as Latour's advocate, nor to profess the infallibility or universality of his theories, but I do maintain that many aspects of them may make for new and interesting perspectives on design studies.
Bruno Latour, Aramis, or The Love of Technology (Cambridge, Mass.: Harvard University Press, 1996)
Margaret C. Jacob, "Science Studies after Social Construction - The Turn toward the Comparative and the Global" in Victoria E. Bonnell and Lynn Hunt (eds.), Beyond the Cultural Turn - New Directions in the Study of Society and Culture (Berkeley: University of California Press, 1999) p 95-120
Steven D. Brown and Rose Capdevila, "Perpetuum mobile: substance, force and the sociology of translation" in John Law and John Hassard (eds.), Actor Network Theory and After (Oxford: Blackwell, 1999) p 26-50
Bruno Latour, Reassembling the Social - An Introduction to Actor-Network Theory (Oxford: Oxford University Press, 2005)
Madeleine Akrich and Bruno Latour, "A Summary of a Convenient Vocabulary for the Semiotics of Human and Nonhuman Assemblies" in Wiebe E. Bijker and John Law, (eds.), Shaping Technology / Building Society. Studies in Sociotechnical Change (Cambridge, Mass.: MIT Press, 1992) p 259-264
Regards
Kjetil Fallan
Research Fellow & Doctoral Candidate
Dept. of Architectural Design, Form and Colour Studies
Faculty of Architecture and Fine Art
Norwegian University of Science and Technology (NTNU)
N-7491 Trondheim, Norway
+47 73595023 (office)
+47 90937874 (mobile)
--
Prof. Filippo A. Salustri, Ph.D., P.Eng.
Department of Mechanical and Industrial Engineering
Ryerson University Tel: 416/979-5000 x7749
350 Victoria St. Fax: 416/979-5265
Toronto, ON email: ***@ryerson.ca
M5B 2K3 Canada http://deed.ryerson.ca/~fil/
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